Is Relationship Management Right for You?

Relationship Management is a model used by Detroit Internet Marketing to manage a company’s influence with present and future customers.  Our strategy is designed to foster loyalty, positive interactions and long-term engagement with customers.  We use social media to build up and retain your customer relationships.  By interacting on digital platforms like Twitter, LinkedIn, Google+ and Facebook, we can track and communicate with customers who are sharing their opinions and experiences with your company.

Many times companies focus all of their energy on acquiring new customers and end up neglecting current customers.  This is a huge mistake that can affect the success of a business.  At Detroit Internet Marketing, when we implement relationship management, our focus is on all present and future customers.

Customer relationships determine the future value of your company.  Any negative event can hurt the company’s performance.  Companies need to move fast to repair an image that has been marred before other relationships begin to weaken.

Call for Your Free Website Evaluation

Speak to a designated project manager and have your questions answered about your digital marketing strategy.

We understand the value of having a good reputation.  One negative piece of publicity whether a review in a local directory or a comment on a social media site can have a damaging effect on the business.  We understand the dilemma and the need for the good qualities of a business to outshine one or two negative comments that might be made.

Loyal customers can make the best advocates.  This is why having a strong social media plan in place is imperative.  By building up your relationship with your customers, you can ask for a good review to be placed in a local directory by the customers who are happy with your product/service.

Having dynamic web content on a blog is another way to showcase your business as a more reputable company.  High-quality content will push you up higher in a web search and over time, can minimize the effects of negative publicity.

There are several ways to implement services so that your company is seen in the most favorable light.  Let us help your company stand out for all of the best reasons.

Why should you hire Detroit Internet Marketing to handle your customer relationship management?

  • Tailor your marketing effort to your local community.
  • Provide personalized customer service.
  • Build brand loyalty.
  • Help facilitate better reviews in the local market.
  • Build up your business as the authority in your field.
  • Better placement in search results through meaningful website content (something Google relies on when placing your company in searches).
  • Provide customers with the information they actually want.
  • Create and maintain a social media platform to promote special offers, advertisements and announcements.
  • Retain customers through better customer experiences.
  • Increase profitability.

Relationship marketing is designed to provide you with personalized business data so that you will be able to deliver exceptional customer service, cross-sell and up-sell more effectively, retain customers and close deals.  We direct and monitor customer opinions by developing strong connections on digital platforms.  This results in an increase in positive word-of-mouth activity, a willingness on the customer’s part to provide information to the company and an upsurge in repeat and new business.

See What Our Clients Are Saying on Google

Great company to work with, we have been partnered with then for the last few years and we have seen consistent gains in the amount of traffic that we are getting each month.
Andrew N.
Detroit Internet Marketing is a top notch business. If your looking for a marketing company, look no further. Take the advice from this team, and I assure you, you won't be disappointed.
Jason M.
I have been working with Detroit Internet Marketing as Revitalize Plastic Surgery for 3 years and couldn't be happier. They have completed 2 website and manage our email marketing. Very knowledgable and responsive.
Kathy S.
Chris and his team have done a great job for my company's internet and online marketing. From website design, promotional ideas and SEO they have truly helped my business which keeps me and my patients smiling.
Mitchell M.
We have been working with Detroit Internet Marketing for about 4 years now. They have helped us boost our SEO and on line presence. Chris and the entire staff is great , very professional and I trust them to guide us to make the right decisions. They are always trying to come up with new strategies to help with our business. I would highly recommend them!!
Jill M.
Detroit Internet Marketing did a fantastic job in building our new website and getting it on first page of Google. We appreciate their professionalism and expertise. Chris and Scott did a great job in explaining everything to me so we could really get a grasp on what was going on. The results were much better than we all expected, and our business life on the internet is fabulous. Great job!
Barb M.
Detroit Internet Marketing served me well as I stepped into the design and launch of my new website. Their ideas, guidance, and above all, their patience with my own lack of experience in this area was absolutely amazing! I would recommend this company to anyone who is in need of expanding their marketing efforts for their business/products. You won't be disappointed!
cristina B.
Great experience, they really know what they’re doing when it comes to generating leads for a business, definitely if you have a business I would recommend them.
Tarek N.
We love the professionalism and very high level of SEO internet marketing from the entire staff. We strongly recommend their digital marketing services to any company that is serious about taking their website and online marketing to the highest level!
virginia C.
I can not say enough about my experience with Detroit Internet Marketing. When we opened in 2018, our marketing strategy consisted primarily of social media posts and sponsoring posts. We were able to generate "likes" but that did not translate into door swings. We saw results immediately once we started working with Detroit Internet Marketing. Door swings, phone calls, sales conversions sky rocketed as well as our search ranking. Their ability to strategically target our customers has meant we are spending less money for greater results, and that has kept us relevant in todays fast changing business landscape. Chris, Scott and everyone at Detroit Internet Marketing does a fantastic job.Brad TouchetteClutch & Throttle, Detroit MI
Bradford T.
If you want a great SEO team to learn your business and assist you with generating more leads, then you need Detroit Internet Marketing. I would highly recommend them as they have done wonders for our law firm!
Daniel L.
We love the professionalism and elite level of digital marketing capabilities from the entire staff. I highly recommend their services to anyone who is serious about taking their website and online marketing to the highest level.
virginia C.
Wonderful experience working with Detroit Internet Marketing. Very professional staff who were responsive to our needs during website development and subsequent successful marketing campaign. I would highly recommend them to anyone who wants to take their online presence to the next level- they are superb!
Roger L.
This company very detailed in what they do. They have a answer for every question I have. I would highly recommend them to anyone.
dennis L.
Great company to work with. We have been working with them for the last couple of years for SEO on our website and we are very pleased with the increased traffic we have gotten.
Andrew N.
Detroit Internet Marketing has been an amazing company to work with. Very happy customer. I would highly recommend them to anybody looking for marketing needs.
Michael P.
I continue to be very impressed with the professionalism and service I receive from Detroit Internet Marketing. They did a wonderful job redesigning our website and have provided exceptional SEO on an ongoing basis. I would highly recommend them to any business!
Roger L.
DIM has been a great help to my business. I am very happy with the leads I am receiving, and the presence they’re helping me creat on the internet. I highly recommend their services!
Bryan S.
I could not be more pleased to recommend Detroit Internet Marketing to my friends, family and any organization seeking to have a "Best Ever" presence on the Web. Working with this company was undoubtedly one of the wisest business decisions I have made as a CEO attempting to let the community know that we had an answer for their need. The team of DIM made our organization not only feel valued but they treated us like family. They are the real deal. You'll not regret choosing them as your online presence maker. Dr. H. Broomfield
Harry B.
I am a small business owner, and i hired detroit internet marketing to take care of my SEO and online presence. I am very happy with their services provided. They have been amazing to work with and I would absolutely recommend them to anybody looking for these services. Thank you detroit internet marketing. Keep up the great work.
Michael P.
Detroit Internet Marketing did a great job in building our website and getting it ranked on Google. We appreciate their professionalism and expertise, and Chris did a great job in explaining everything to me so I could better understand what was going on. The results were much better than expected and out business life on the internet is flourishing. Great job folks!
Barb M.
Can't recommend this group highly enough. We are in an emerging field and they devoted the time required to learn about our business and design a marketing campaign specifically designed to meet our needs AND our budget. Highly effective and a great value. One of the best business decisions I've made was hiring Detroit Internet Marketing to manage our online presence. Thank you Chris, Scott, Mitch and team!
Thomas N.

Contact Us Today For Your Free Relationship Marketing Consultation