Is Relationship Management Right for You?

Relationship Management is a model used by Detroit Internet Marketing to manage a company’s influence with present and future customers.  Our strategy is designed to foster loyalty, positive interactions and long-term engagement with customers.  We use social media to build up and retain your customer relationships.  By interacting on digital platforms like Twitter, LinkedIn, Google+ and Facebook, we can track and communicate with customers who are sharing their opinions and experiences with your company.

Many times companies focus all of their energy on acquiring new customers and end up neglecting current customers.  This is a huge mistake that can affect the success of a business.  At Detroit Internet Marketing, when we implement relationship management, our focus is on all present and future customers.

Customer relationships determine the future value of your company.  Any negative event can hurt the company’s performance.  Companies need to move fast to repair an image that has been marred before other relationships begin to weaken.

Call for Your Free Website Evaluation

Speak to a designated project manager and have your questions answered about your digital marketing strategy.

We understand the value of having a good reputation.  One negative piece of publicity whether a review in a local directory or a comment on a social media site can have a damaging effect on the business.  We understand the dilemma and the need for the good qualities of a business to outshine one or two negative comments that might be made.

Loyal customers can make the best advocates.  This is why having a strong social media plan in place is imperative.  By building up your relationship with your customers, you can ask for a good review to be placed in a local directory by the customers who are happy with your product/service.

Having dynamic web content on a blog is another way to showcase your business as a more reputable company.  High-quality content will push you up higher in a web search and over time, can minimize the effects of negative publicity.

There are several ways to implement services so that your company is seen in the most favorable light.  Let us help your company stand out for all of the best reasons.

Why should you hire Detroit Internet Marketing to handle your customer relationship management?

  • Tailor your marketing effort to your local community.
  • Provide personalized customer service.
  • Build brand loyalty.
  • Help facilitate better reviews in the local market.
  • Build up your business as the authority in your field.
  • Better placement in search results through meaningful website content (something Google relies on when placing your company in searches).
  • Provide customers with the information they actually want.
  • Create and maintain a social media platform to promote special offers, advertisements and announcements.
  • Retain customers through better customer experiences.
  • Increase profitability.

Relationship marketing is designed to provide you with personalized business data so that you will be able to deliver exceptional customer service, cross-sell and up-sell more effectively, retain customers and close deals.  We direct and monitor customer opinions by developing strong connections on digital platforms.  This results in an increase in positive word-of-mouth activity, a willingness on the customer’s part to provide information to the company and an upsurge in repeat and new business.

See What Our Clients Are Saying on Google

Detroit Internet Marketing are top experts in digital marketing and SEO. My business has gross income has grown by 110% since they optimized my website a year ago. Very reliable, friendly, trustworthy, and knowledgeable experts. Very fair and transparent pricing. I have referred countless businesses and couldn't recommend them more highly. Huge return on the investment.
Joyce M.
Chris and Scott at Detroit Internet Marketing have been exceptional to work with. Very easy going, always quick to answer any questions via phone call/ e-mail. Helped us redesign our website and rethink our marketing strategy. They genuinely care for their clients. Looking forward to many more years with them and the team at Detroit Internet Marketing.
Donald M.
Professional prompt service along with friendly attitude. Accommodating, thank you very much.
Larry H.
I had the pleasure of working with Chris and Scott from Detroit Internet Marketing this afternoon to correct some of my website performance issues. These guys are the best and are super knowledgeable. They gave me very useful assistance, tools, and tips to improve my site. I highly recommend that you use them too. You won't be disappointed!
Joseph D.
I recently had the pleasure of working with Scott and Chris at what I can confidently say is the best digital marketing company I’ve encountered. Their dedication to their craft and commitment to their customers are truly remarkable.Scott and Chris stand out as exceptional professionals in the field. Their expertise in digital marketing is evident from the moment you engage with them. They possess a deep understanding of the industry’s intricacies and trends, ensuring that they provide up-to-date, effective solutions.What sets them apart, however, is their genuine care for their clients. They prioritize building strong, lasting relationships and ensuring that each customer’s unique needs are met. It’s rare to find individuals in the industry who go the extra mile to make their clients feel valued and heard.In my experience, Scott and Chris consistently delivered results that exceeded my expectations. Their innovative strategies and impeccable execution drove impressive growth for my business.If you’re in search of a digital marketing partner who not only excels in their field but also genuinely cares about your success, I wholeheartedly recommend Scott and Chris and their digital marketing company. They are a rare find in the industry, and I am grateful to have had the opportunity to work with them.
Ace Auto W.
Great company to work with, we have been partnered with then for the last few years and we have seen consistent gains in the amount of traffic that we are getting each month.
Andrew N.
Detroit Internet Marketing is a top notch business. If your looking for a marketing company, look no further. Take the advice from this team, and I assure you, you won't be disappointed.
Jason M.
I have been working with Detroit Internet Marketing as Revitalize Plastic Surgery for 3 years and couldn't be happier. They have completed 2 website and manage our email marketing. Very knowledgable and responsive.
Kathy S.
We have been working with Detroit Internet Marketing for about 4 years now. They have helped us boost our SEO and on line presence. Chris and the entire staff is great , very professional and I trust them to guide us to make the right decisions. They are always trying to come up with new strategies to help with our business. I would highly recommend them!!
Jill M.
Detroit Internet Marketing served me well as I stepped into the design and launch of my new website. Their ideas, guidance, and above all, their patience with my own lack of experience in this area was absolutely amazing! I would recommend this company to anyone who is in need of expanding their marketing efforts for their business/products. You won't be disappointed!
cristina B.
Great experience, they really know what they’re doing when it comes to generating leads for a business, definitely if you have a business I would recommend them.
Tarek N.
We love the professionalism and very high level of SEO internet marketing from the entire staff. We strongly recommend their digital marketing services to any company that is serious about taking their website and online marketing to the highest level!
virginia C.
I can not say enough about my experience with Detroit Internet Marketing. When we opened in 2018, our marketing strategy consisted primarily of social media posts and sponsoring posts. We were able to generate "likes" but that did not translate into door swings. We saw results immediately once we started working with Detroit Internet Marketing. Door swings, phone calls, sales conversions sky rocketed as well as our search ranking. Their ability to strategically target our customers has meant we are spending less money for greater results, and that has kept us relevant in todays fast changing business landscape. Chris, Scott and everyone at Detroit Internet Marketing does a fantastic job.Brad TouchetteClutch & Throttle, Detroit MI
Bradford T.
We love the professionalism and elite level of digital marketing capabilities from the entire staff. I highly recommend their services to anyone who is serious about taking their website and online marketing to the highest level.
virginia C.
Great company to work with. We have been working with them for the last couple of years for SEO on our website and we are very pleased with the increased traffic we have gotten.
Andrew N.
I could not be more pleased to recommend Detroit Internet Marketing to my friends, family and any organization seeking to have a "Best Ever" presence on the Web. Working with this company was undoubtedly one of the wisest business decisions I have made as a CEO attempting to let the community know that we had an answer for their need. The team of DIM made our organization not only feel valued but they treated us like family. They are the real deal. You'll not regret choosing them as your online presence maker. Dr. H. Broomfield
Harry B.
Can't recommend this group highly enough. We are in an emerging field and they devoted the time required to learn about our business and design a marketing campaign specifically designed to meet our needs AND our budget. Highly effective and a great value. One of the best business decisions I've made was hiring Detroit Internet Marketing to manage our online presence. Thank you Chris, Scott, Mitch and team!
Thomas N.

Contact Us Today For Your Free Relationship Marketing Consultation